Agenda
10:00 AM 7:00 PM
9:00 AM 6:00 PM
8:00 AM 5:00 PM
7:00 AM 4:00 PM
East Foyer Registration Desk
Preconference Workshop Registration Desk Hours: 8:00AM - 1:30PM
*Additional Registration Required to attend workshops
Main Conference Registration Desk Hours: 1:30PM - 5:00PM
11:00 AM 2:30 PM
10:00 AM 1:30 PM
9:00 AM 12:30 PM
8:00 AM 11:30 AM
Salon H
*Additional Registration Required
The quality data landscape will look quite different in 2030. Learn about what will change, what will stay the same, and what you need to do to ensure your quality program stays successful.
Liz Carr, VP of Product Delivery & Customer Experience
Ingenia
Vandna Bhrany, Principal
8BAdvisors
There will be the letter A on your badge if you are registered for this program. A refreshment break is included.
11:00 AM 2:30 PM
10:00 AM 1:30 PM
9:00 AM 12:30 PM
8:00 AM 11:30 AM
Salon I
*Additional Registration Required
In this age of ECDS reporting, with the increased reliance on clinical digital data sources, HEDIS scores are boosted when the following are optimized at your plan:
Katharine Iskrant, Practice Leader
Healthy People
Rhonda Farrar, Clinical HEDIS Supervisor
Healthy People, Inc.
Julianne Eckert RN BSN, CCM, CMCN, ACMP, Senior Director, Clinical Quality Programs
Clover Health
Mary A. Goble, MSN, RN, Director Clinical Quality and Performance Improvement
Capital Health Plan
There will be the letter B on your badge if you are registered for this program. A refreshment break is included.
2:30 PM 3:30 PM
1:30 PM 2:30 PM
12:30 PM 1:30 PM
11:30 AM 12:30 PM
Lunch is only available for workshop attendees. You must be pre-registered to attend the preconference workshops and networking lunch.
3:30 PM 7:00 PM
2:30 PM 6:00 PM
1:30 PM 5:00 PM
12:30 PM 4:00 PM
Salon H
*Additional Registration Required
Nate Lucena, President, Managing Director
RWC
Rex Wallace, CEO
RWC
Mick Twomey, Chief Executive Officer
Hyperlift, a Press Ganey Company
Josh Renken, President
Hyperlift, a Press Ganey Company
Jessica Assefa, Partner, Strategic Consulting
Press Ganey
There will be the letter C on your badge if you are registered for this program. A refreshment break is included.
3:30 PM 7:00 PM
2:30 PM 6:00 PM
1:30 PM 5:00 PM
12:30 PM 4:00 PM
Salon I
*Additional Registration Required
Katharine Iskrant, Practice Leader
Healthy People
Rhonda Farrar, Clinical HEDIS Supervisor
Healthy People, Inc.
Julianne Eckert RN BSN, CCM, CMCN, ACMP, Senior Director, Clinical Quality Programs
Clover Health
Mary A. Goble, MSN, RN, Director Clinical Quality and Performance Improvement
Capital Health Plan
There will be the letter D on your badge if you are registered for this program. A refreshment break is included.
5:00 PM 5:15 PM
4:00 PM 4:15 PM
3:00 PM 3:15 PM
2:00 PM 2:15 PM
7:00 PM 8:00 PM
6:00 PM 7:00 PM
5:00 PM 6:00 PM
4:00 PM 5:00 PM
Palomino Ballroom
Join us for drinks, hors d’oeuvres, and face-to-face networking with peers.
10:00 AM 6:00 PM
9:00 AM 5:00 PM
8:00 AM 4:00 PM
7:00 AM 3:00 PM
East Foyer Registration Desk
9:45 AM 8:00 PM
8:45 AM 7:00 PM
7:45 AM 6:00 PM
6:45 AM 5:00 PM
Palomino Ballroom
9:45 AM 10:45 AM
8:45 AM 9:45 AM
7:45 AM 8:45 AM
6:45 AM 7:45 AM
Palomino Ballroom
10:45 AM 11:00 AM
9:45 AM 10:00 AM
8:45 AM 9:00 AM
7:45 AM 8:00 AM
Salon GF
Chairperson:
Reva Sheehan, Sr. Director of Customer Insights
mPulse
11:00 AM 12:00 PM
10:00 AM 11:00 AM
9:00 AM 10:00 AM
8:00 AM 9:00 AM
Salon GF
What if you could build resilience as a renewable fuel, and it had nothing to do with bouncing back or getting on with it? Join Dr. Denniston for an eye-opening hour that will leave you armed with secret tools to stave off burnout and amplify energy even during the most stressful times.
You will learn how to:
Heather Denniston, DC, CCWP
WELLFIT and FED
12:00 PM 12:50 PM
11:00 AM 11:50 AM
10:00 AM 10:50 AM
9:00 AM 9:50 AM
Salon GF
Mike Leiper, Director, Performance & Risk Management, Government Quality
Highmark
Jason Montrie, Executive Vice President
NationsBenefits
12:50 PM 1:10 PM
11:50 AM 12:10 PM
10:50 AM 11:10 AM
9:50 AM 10:10 AM
Palomino Ballroom
1:10 PM 2:00 PM
12:10 PM 1:00 PM
11:10 AM 12:00 PM
10:10 AM 11:00 AM
Salon GF
Join us for an interactive session to discuss what’s keeping you up at night, what you can do about it, and who to connect with for help (when you’re ready).
Jenn Kerfoot, Chief Strategy & Growth Officer
DUOS
Daniel Weaver, SVP Stars and Quality
Zing Health
2:00 PM 3:00 PM
1:00 PM 2:00 PM
12:00 PM 1:00 PM
11:00 AM 12:00 PM
Palomino Ballroom
Track A- Chairperson: Reva Sheehan, Sr. Director of Customer Insights - mPulse
Track B - Chairperson: Ryan Dodson, Chief Operating Officer/Co-Founder - New Vision Healthcare Solutions
3:00 PM 3:15 PM
2:00 PM 2:15 PM
1:00 PM 1:15 PM
12:00 PM 12:15 PM
Salon GF
Leading service providers will showcase their offerings in a quick-pitch setting. Evaluate the latest and greatest tech tools to bring back to your organization.
Adam Simmen, Sr Vice President, Sales and Growth
Everly Health Solutions
Misty Milby, VP Clinical Business Development
Everly Health Solutions
3:00 PM 3:15 PM
2:00 PM 2:15 PM
1:00 PM 1:15 PM
12:00 PM 12:15 PM
Salon I
Leading service providers will showcase their offerings in a quick-pitch setting. Evaluate the latest and greatest tech tools to bring back to your organization.
Chandra Y. Osborn PhD, MPH, Chief Experience Officer
AdhereHealth
Track A- Chairperson: Reva Sheehan, Sr. Director of Customer Insights - mPulse
Track B - Chairperson: Ryan Dodson, Chief Operating Officer/Co-Founder - New Vision Healthcare Solutions
3:15 PM 4:05 PM
2:15 PM 3:05 PM
1:15 PM 2:05 PM
12:15 PM 1:05 PM
Salon GF
Savannah Gonsalves, RN, MHA, Director of Quality
Hometown Health
Keileigh Brown, Quality Analyst
Hometown Health
Rex Wallace, CEO
RWC
3:15 PM 4:05 PM
2:15 PM 3:05 PM
1:15 PM 2:05 PM
12:15 PM 1:05 PM
Salon I
Maria Cole, Pharmacy Director, Arizona Markets
Centene
Jessica Muratore, Principal
Muratore Advisory Services
Matthew Loper, CEO and Co-Founder
Wellth
4:05 PM 4:10 PM
3:05 PM 3:10 PM
2:05 PM 2:10 PM
1:05 PM 1:10 PM
Track A- Chairperson: Reva Sheehan, Sr. Director of Customer Insights - mPulse
Track B - Chairperson: Ryan Dodson, Chief Operating Officer/Co-Founder - New Vision Healthcare Solutions
4:10 PM 4:55 PM
3:10 PM 3:55 PM
2:10 PM 2:55 PM
1:10 PM 1:55 PM
Salon GF
Rebecca Fitch, MD
Permanente Medicine
Gerardo Hernandez Diaz, Senior Director, Quality Improvement
Permanente Medicine
Stephen Winn, Managing Director, Government Programs
Permanente Medicine
4:10 PM 4:55 PM
3:10 PM 3:55 PM
2:10 PM 2:55 PM
1:10 PM 1:55 PM
Salon I
Bert Rico, Director, QI and Clinical Analytics
Baylor Scott & White Health Plan
Fractional Chief Data Officer, Domlytics
Brandy Lanns, MBA, CPHQ, PMP, CTT, Director of Quality Improvement
Baylor Scott & White Health Plan
Courtney E. Breece, AVP, Product
Inovalon
4:55 PM 5:10 PM
3:55 PM 4:10 PM
2:55 PM 3:10 PM
1:55 PM 2:10 PM
Salon GF
Leading service providers will showcase their offerings in a quick-pitch setting. Evaluate the latest and greatest tech tools to bring back to your organization.
Amanda Rees, Co-founder and CEO
Bold
4:55 PM 5:10 PM
3:55 PM 4:10 PM
2:55 PM 3:10 PM
1:55 PM 2:10 PM
Salon I
Leading service providers will showcase their offerings in a quick-pitch setting. Evaluate the latest and greatest tech tools to bring back to your organization.
Christian Trygstad, VP Product
Biomedix
5:10 PM 5:30 PM
4:10 PM 4:30 PM
3:10 PM 3:30 PM
2:10 PM 2:30 PM
Track A- Chairperson: Reva Sheehan, Sr. Director of Customer Insights - mPulse
Track B - Chairperson: Ryan Dodson, Chief Operating Officer/Co-Founder - New Vision Healthcare Solutions
5:30 PM 6:15 PM
4:30 PM 5:15 PM
3:30 PM 4:15 PM
2:30 PM 3:15 PM
Salon GF
Moderator:
Vandna Bhrany, Principal
8BAdvisors
Panelists:
Beau Munoz, MD
Independent Healthcare Technologist
Asaf Kleinbort, CEO & Co-Founder
MedOrion
Jake Mead, CEO
Impact Sales Partners
5:30 PM 6:15 PM
4:30 PM 5:15 PM
3:30 PM 4:15 PM
2:30 PM 3:15 PM
Salon I
Amy Blackledge, Director of Clinical Quality Management
Blue Cross of Idaho
Jamee Liwag Sunga, Director of Product
Bloom
6:15 PM 7:00 PM
5:15 PM 6:00 PM
4:15 PM 5:00 PM
3:15 PM 4:00 PM
Salon GF
Participate in a facilitated roundtable discussion and deep dive with peers on timely topics in the industry.
Improving Quality in Younger Populations
Amy Blackledge, Director of Clinical Quality Management
Blue Cross of Idaho
Equity, Equality & Quality
Ekaette Joseph Isang MD, MBA, MPH, CPHQ, Principal Consultant
Ritebridge
Offsetting HEDIS Hybrid Loss Given Retiring Hybrid Measures
Rhonda Farrar, Clinical HEDIS Supervisor
Healthy People, Inc.
Breaking Down Silos to Maximize Risk and Stars
Ryan Dodson, Chief Operating Officer/Co-Founder
New Vision Healthcare Solutions
Partnering with CBOs to Close Care Gaps
Sujata Bajaj, Chief Technology Officer
Yuvo Health
Optimizing Payer-Provider Value-Based Contracting
Paige Caprara, Quality Improvement Consultant
RWC
Reaching the Unreachable: Improving Care Management Member Activation
Tina Dueringer, BSN, RN, CCM, PCC, CEO, Principal Advisor
Dueringer Advisors, Inc
Beyond Compliance: Powering Enterprise-Wide Transformation through Digital Quality Measurement
Daniela Simpson, Sr Consultant
Wakely
Clinical Data Acquisition & How to Improve Data Quality, Automation, and Efficiency
Amy L. Reilly MS, OTR/L, CCM, CPC, Director, Health Plan Quality – HEDIS | Health Plan Clinical Quality
Highmark Western and Northeastern New York
AI Use in Health Plans: Workplans, Stars, Provider Reports, and More
Violet Jones, BSN, RN, CCM, Government Market Solutions, Medicare
Blue Cross and Blue Shield Association
7:00 PM 8:00 PM
6:00 PM 7:00 PM
5:00 PM 6:00 PM
4:00 PM 5:00 PM
Palomino Ballroom
Join us for drinks, hors d’oeuvres, and face-to-face networking with peers.
9:15 AM 10:00 AM
8:15 AM 9:00 AM
7:15 AM 8:00 AM
6:15 AM 7:00 AM
Palomino Ballroom
9:15 AM 3:00 PM
8:15 AM 2:00 PM
7:15 AM 1:00 PM
6:15 AM 12:00 PM
Palomino Ballroom
9:00 AM 1:00 PM
8:00 AM 12:00 PM
7:00 AM 11:00 AM
6:00 AM 10:00 AM
East Foyer Registration Desk
10:00 AM 10:10 AM
9:00 AM 9:10 AM
8:00 AM 8:10 AM
7:00 AM 7:10 AM
Salon GF
Chairperson:
Reva Sheehan, Sr. Director of Customer Insights
mPulse
10:10 AM 11:00 AM
9:10 AM 10:00 AM
8:10 AM 9:00 AM
7:10 AM 8:00 AM
Salon GF
Mary A. Goble, MSN, RN, Director Clinical Quality and Performance Improvement
Capital Health Plan
Katharine Iskrant, Practice Leader
Healthy People
Rhonda Farrar, Clinical HEDIS Supervisor
Healthy People, Inc.
11:00 AM 11:50 AM
10:00 AM 10:50 AM
9:00 AM 9:50 AM
8:00 AM 8:50 AM
Salon GF
Hallie Noecker, Partner
Whistleblower Partners LLP
Max Voldman, Partner
Whistleblower Partners LLP
11:50 AM 11:55 AM
10:50 AM 10:55 AM
9:50 AM 9:55 AM
8:50 AM 8:55 AM
Track A - Chairperson: Reva Sheehan, Sr. Director of Customer Insights - mPulse
Track B - Chairperson: Ryan Dodson, Chief Operating Officer/Co-Founder - New Vision Healthcare Solutions
11:55 AM 12:40 PM
10:55 AM 11:40 AM
9:55 AM 10:40 AM
8:55 AM 9:40 AM
Salon GF
Candice Williams, MBA, BSN, RN, Vice President of Clinical & Quality
Rebellis Group
Melissa May, PhD
Independent Consultant
11:55 AM 12:40 PM
10:55 AM 11:40 AM
9:55 AM 10:40 AM
8:55 AM 9:40 AM
Salon I
Leigh Elko, MS, LSSGB, PMP, RRT, Senior Program Manager, HEDIS Initiatives, Office of Quality & Transformation
Johns Hopkins Health Plans
Chelsea Nantau, Account Executive
LetsGetChecked
12:40 PM 1:00 PM
11:40 AM 12:00 PM
10:40 AM 11:00 AM
9:40 AM 10:00 AM
Palomino Ballroom
Track A - Chairperson: Reva Sheehan, Sr. Director of Customer Insights - mPulse
Track B - Chairperson: Ryan Dodson, Chief Operating Officer/Co-Founder - New Vision Healthcare Solutions
1:00 PM 1:15 PM
12:00 PM 12:15 PM
11:00 AM 11:15 AM
10:00 AM 10:15 AM
Salon GF
Leading service providers will showcase their offerings in a quick-pitch setting. Evaluate the latest and greatest tech tools to bring back to your organization.
Shital Daftari, Founder and CEO
SNT Biotech
Ninad Daftari, Head of Operations
SNT Biotech
1:00 PM 1:15 PM
12:00 PM 12:15 PM
11:00 AM 11:15 AM
10:00 AM 10:15 AM
Salon I
Leading service providers will showcase their offerings in a quick-pitch setting. Evaluate the latest and greatest tech tools to bring back to your organization.
Close More Gaps in Care with Quest
Jack Dainton, Director, Business Development for Payer Data and Solutions
Quest Diagnostics
Track A- Chairperson: Reva Sheehan, Sr. Director of Customer Insights - mPulse
Track B - Chairperson: Ryan Dodson, Chief Operating Officer/Co-Founder - New Vision Healthcare Solutions
1:15 PM 2:00 PM
12:15 PM 1:00 PM
11:15 AM 12:00 PM
10:15 AM 11:00 AM
Salon GF
John Criswell, Founder, CEO & Chairman
Porter
Charline Marcelle, Manager, Quality & Accreditation, Government Programs
CareFirst BlueCross BlueShield
Melissa Duke, Executive Director, Stars Strategy
Banner Medicare Advantage
1:15 PM 2:00 PM
12:15 PM 1:00 PM
11:15 AM 12:00 PM
10:15 AM 11:00 AM
Salon I
Janelle Kistler, Assistant Director of Managed Care
Integrated Health Partners (IHP)
Kristine Sitson, MPH, Sr. Data Healthcare Analyst
Integrated Health Partners (IHP)
James Schultz, MD, CMO
Neighborhood Healthcare
2:00 PM 3:00 PM
1:00 PM 2:00 PM
12:00 PM 1:00 PM
11:00 AM 12:00 PM
Palomino Ballroom
Track A- Chairperson: Reva Sheehan, Sr. Director of Customer Insights - mPulse
Track B - Chairperson: Ryan Dodson, Chief Operating Officer/Co-Founder - New Vision Healthcare Solutions
3:00 PM 3:45 PM
2:00 PM 2:45 PM
1:00 PM 1:45 PM
12:00 PM 12:45 PM
Salon GF
Moraima Rios Gonzalez, Medicare STARS Program Director
MCS
3:00 PM 3:45 PM
2:00 PM 2:45 PM
1:00 PM 1:45 PM
12:00 PM 12:45 PM
Salon I
Crystal Redfern, MS, MBA, CPHQ, Senior Director of Clinical Improvement
Novant Health Medical Group
Sarah Hreyo, MAS, CPHQ, Clinical Excellence Performance Manager
Novant Health Medical Group
3:45 PM 3:50 PM
2:45 PM 2:50 PM
1:45 PM 1:50 PM
12:45 PM 12:50 PM
Track A- Chairperson: Reva Sheehan, Sr. Director of Customer Insights - mPulse
Track B - Chairperson: Ryan Dodson, Chief Operating Officer/Co-Founder - New Vision Healthcare Solutions
3:50 PM 4:35 PM
2:50 PM 3:35 PM
1:50 PM 2:35 PM
12:50 PM 1:35 PM
Salon GF
Tina Dueringer, BSN, RN, CCM, PCC, CEO, Principal Advisor
Dueringer Advisors, Inc
Ana Handshuh, CHC, Principal
CAT5 Strategies
Michelle Zilisch, Senior Director - Product
Innovacer
3:50 PM 4:35 PM
2:50 PM 3:35 PM
1:50 PM 2:35 PM
12:50 PM 1:35 PM
Salon I
Heidi Salerno, Member Experience Consultant
Rex Wallace Consulting
Ryan Bernstein, Consultant
Rex Wallace Consulting
Savannah Gonsalves, RN, MHA, Director of Quality
Hometown Health
4:35 PM 5:20 PM
3:35 PM 4:20 PM
2:35 PM 3:20 PM
1:35 PM 2:20 PM
Salon GF
With the quality space becoming fertile terrain for policy and advocacy work, learn how to move beyond doing the work assigned to helping shape the quality regulatory landscape for the betterment of tomorrow.
Ryan Bernstein, Consultant
Rex Wallace Consulting
Daniel Weaver, SVP Stars and Quality
Zing Health
Violet Jones BSN, RN, CCM, Government Market Solutions, Medicare
Blue Cross and Blue Shield Association
5:20 PM 5:30 PM
4:20 PM 4:30 PM
3:20 PM 3:30 PM
2:20 PM 2:30 PM
Salon GF
Chairperson:
Reva Sheehan, Sr. Director of Customer Insights
mPulse