View Agenda
Explore the schedule of sessions from Qualipalooza 2026
Sunday - June 28, 2026
8:00 AM
8:00 AM – 4:30 PM
Information Desk Open
Location: Rydercup Ballroom West Foyer
9:00 AM
9:00 AM – 12:00 PM
Workshop A: Quality Data Evolution: Best Practices in a Time of Change
Location: Wanamaker EFG
Join Ingenia Health and Jessica Muratore for an interactive session focused on strategic planning in response to the Stars program redesign. We will collectively work through a strategy planning and Stars math path modeling exercise for a hypothetical MA plan that we are all running together.
You will learn about new tools and approaches to Stars math modeling and develop strategies that you can bring back to your team to set you up for success for Rating Year 2028 and beyond.
Speaker
Liz Carr
VP of Product and Growth at Ingenia Health
Speaker
Rodolfo Velasco
Chief Revenue Officer at Ingenia
Speaker
Jessica Muratore
Founder & Principal Consultant at Muratore Advisory Services
10:15 AM
10:15 AM – 10:30 AM
Networking Break
12:00 PM
12:00 PM – 1:00 PM
Networking Lunch
Available to registrants who have registered for the 3-Day Pass.
1:00 PM
1:00 PM – 4:00 PM
Workshop B: Winning the New Stars game: Exclusive National CAHPS & HOS Insights, HOS 101 to Advanced Strategy, and What CMS is Building Next
Location: Wanamaker EFG
As operational measures phase out of Medicare Advantage Stars, member-reported survey data is rapidly becoming one of the most important drivers of overall plan performance. Join national Stars experts from Press Ganey’s Stars Center of Excellence (Jessica Assefa, Caroline Yaun & Rebekah Dube) for an interactive, highly practical workshop exploring the evolving role of CAHPS, HOS, and future patient-reported outcomes measures (PROMs) within the Stars program.
This workshop is designed for health plan leaders, quality leaders, Stars teams, HEDIS leaders, member experience teams, analytics leaders, and anyone preparing for the next evolution of Medicare Advantage Stars.
This session combines national survey insights that ONLY Qualtrics/Press Ganey can bring, regulatory strategy, technical HOS education, and real-world operational application to help plans prepare for the next era of Stars.
Attendees will learn:
- Why CAHPS and HOS now influence nearly half of overall Stars performance
Early national insights and themes emerging from the Spring 2026 CAHPS fielding
HOS 101 fundamentals, including measure logic, longitudinal methodology, numerators/denominators, and oversampling strategy - What changed historically with Improving Physical Health and Improving Mental Health measures, and what current trends may signal for the future
- A deep dive into PFADL, the HOS display measure CMS continues to signal as a likely future Stars measure
- How HOS connects to broader Stars strategy, including falls, care transitions, adherence, chronic disease management, and member engagement
- Which CMS HOS reports, data files, and resources plans should be using now to strengthen strategy
- Real-world examples of how plans can translate HOS insights into operational action
Speaker
Jessica Assefa
Partner, Strategic Consulting at Press Ganey
Speaker
Rebekah Dube
Principal at Press Ganey’s Stars Center of Excellence
Speaker
Dan Ready
Enterprise Strategy at Press Ganey
Speaker
Kori Haddix
1:00 PM – 4:00 PM
Workshop C: Medicare Advantage 101-201 (Understanding the Fundamentals and Why Star Ratings Drive Everything)
Location: Wanamaker ABCD
Before you can improve performance, design competitive benefits, or respond to regulatory change, you need to understand the foundation: how Medicare Advantage plans are structured, how they are paid, how quality is measured, and how Star Ratings shape financial success. This highly interactive half-day workshop breaks down the “how it works” behind Medicare Advantage and connects the dots between strategy, operations, finance, and performance. Whether you are new to the industry or operate at a leadership level removed from day-to-day execution, this session will provide a clear, practical roadmap to understanding how plans succeed (or struggle) in today’s environment.
- Medicare Advantage Basics: The Structural Blueprint
- MA plan types and the idiosyncrasies of each
- How MA plans are organized (Parent Orgs, Legal Entities, Contracts, PBPs, segments)
- How benefits are designed and submitted through the bid process
- The annual regulatory cycle: Advance Notices and Announcements, Proposed and Final Rules, bids, and rate setting
- The roles of CMS, health plans, providers, and vendors
- How Plans Get Paid: The Financial Engine
- Benchmarks, bids, and rebates simplified
- Risk adjustment fundamentals and why coding accuracy matters
- How revenue is earned, retained, or lost
- The connection between quality, growth, and margin
- Star Ratings: The Ultimate Performance Scorecard
- What Star Ratings measure and how they are calculated
- Why 4 Stars is a tipping point for financial and competitive success
- The role of CAHPS, HOS, HEDIS, pharmacy measures, and operational metrics
- How Stars influence bonus payments, marketing, and enrollment
- The Business Impact of Performance… Beyond Stars
- How quality translates into financial impact beyond revenue
- Why small performance shifts create outsized financial consequences
- The competitive dynamics of high-performing vs. low-performing plans
- The Member Experience Imperative
- Who today’s MA member is
- Why member experience now directly drives revenue
- How benefit design, access, and service impact satisfaction and retention
Speaker
Ana Handshuh
Principal at CAT5 Strategies
Speaker
Melissa Newton Smith
Founder, Senior Advisor at Newton Smith Group
2:30 PM
2:30 PM – 2:45 PM
Networking Break
4:00 PM
4:00 PM – 4:10 PM
Transition Break
4:10 PM
4:10 PM – 5:00 PM
Regulatory Update 2026: What’s New, Now, and Next (all attendees welcome)
Location: Wanamaker ABCD
- Unpack the latest finalized changes to HEDIS and the Stars program—and what they mean for health plans and providers
- Explore how evolving regulatory requirements can be leveraged to close care gaps, elevate the member experience, and reduce health disparities
- Gain insight into the financial impact of upcoming changes and strategies for maximizing quality improvement investments
Speaker
Ana Handshuh
Principal at CAT5 Strategies
Speaker
Ryann Hill
MPH, Founder & CEO at Indigo Hill Strategies
5:00 PM
5:00 PM – 6:00 PM
Networking Cocktail Reception
Location: Ryder Cup Ballroom D-H
All conference attendees invited
Monday - June 29, 2026
8:00 AM
8:00 AM – 6:00 PM
Exhibit Hall Open
Location: Ryder Cup Ballroom D-H
8:00 AM
8:00 AM – 4:00 PM
Information Desk Open
Location: Wanamaker South Foyer
8:00 AM
8:00 AM – 9:00 AM
Networking Breakfast
Location: Ryder Cup Ballroom D-H
9:00 AM
9:00 AM – 9:10 AM
Opening Remarks
Location: Wanamaker ABCD
Speaker
Andy Gonerka
SVP, Engage + Predict at mPulse
Speaker
Sy Zahedi
President & CEO at MeaeCare
9:10 AM
9:10 AM – 10:10 AM
Keynote Address
Fireside Chat: Where Do We Go from Here? The Transition to Digital Quality Measurement
Location: Wanamaker ABCD
- Learn why digital quality measurement is more than a technology shift—it’s an organizational shift from measurement as compliance to measurement as enablement
- Envision ways to seamlessly integrate digital measures into care delivery and care management workflows
- Understand how digital measures can help any organization—regardless of size or technical sophistication—quickly understand how it is performing and where there are opportunities to improve
- Find out what NCQA is doing to advance digital HEDIS® measures and how organizations can prepare for the transition
Chairperson
Sy Zahedi
President & CEO at MeaeCare
Moderator, Speaker
Melissa Newton Smith
Founder, Senior Advisor at Newton Smith Group
Speaker
Tricia Elliott
Vice President, Quality Implementation at NCQA
Speaker
Marlene McIntyre
AVP, Digital Solutions at NCQA
10:10 AM
10:10 AM – 11:00 AM
Building a Strong Foundation: Data Strategy and Governance for Health Care Quality
Location: Wanamaker ABCD
- Explain the role of data strategy and governance in enabling health care quality improvement measurement and performance
- Identify key components of an effective data governance framework, including ownership, accountability, and stewardship
- Assess common data challenges that impact quality reporting, regulatory readiness, and decision-making
- Apply practical strategies to strengthen data foundations that support continuous quality improvement initiatives
Chairperson
Sy Zahedi
President & CEO at MeaeCare
Moderator, Speaker
Reid Kiser
MS, Founder & Managing Partner at Kiser Healthcare Solutions, LLC
Speaker
Sabrina Zerzouri
Lead Program Manager, Medicare Star Rating Program at BlueCross BlueShield of Rhode Island
Speaker
Amy Blackledge
MBA-HC, MSN, RN, CSSBB, Senior Director of Clinical Quality and Stars at BC of Idaho
Speaker
David Burianek
MedOrion Technologies
11:00 AM
11:00 AM – 11:20 AM
Networking Break
Location: Ryder Cup Ballroom D-H
11:20 AM
11:20 AM – 12:10 PM
Panel: Omnichannel Outreach: What’s Actually Working?
Location: Wanamaker ABCD
This panel explores how leading organizations are coordinating outreach across teams and vendors to improve engagement, close gaps, and create a better member experience.
- Identify strategies to improve member response rates across phone, text, email, mail, and digital outreach
- Coordinate engagement efforts across internal teams and vendor partners to reduce duplication and member abrasion
- Balance personalization and outreach frequency to improve quality outcomes without over-contacting members
- Move beyond static segmentation by using AI to predict who is most likely to engage—and tailor outreach timing and channel accordingly
Chairperson, Speaker
Andy Gonerka
SVP, Engage + Predict at mPulse
Speaker
Leon Lead
Founder at Leon Lead Consulting, LLC
Speaker
Leigh Elko
Senior Program Manager, HEDIS Initiatives, Office of Quality & Transformation at Johns Hopkins Health Plans
12:10 PM
12:10 PM – 1:15 PM
Networking Lunch
Location: Ryder Cup Ballroom D-H
1:15 PM
1:15 PM – 1:30 PM
Track A: Building Bridges, Busting Silos
Track Chair
Sy Zahedi
President & CEO at MeaeCare
Tools & Technology Spotlight
Location: Wanamaker ABCD
Leading service providers will showcase their offerings in a quick-pitch setting. Evaluate the latest and greatest tech tools to bring back to your organization.
Speaker
Oonagh O'Brien
CEO at Fuze Services
Speaker
Beena Thomas
Head of Strategic Partnerships at Let's Get Checked
1:15 PM – 1:30 PM
Track B: Succeeding with Data-Centric Strategy
Track Chair
Andy Gonerka
SVP, Engage + Predict at mPulse
Tools & Technology Spotlight
Location: Wanamaker EFG
Leading service providers will showcase their offerings in a quick-pitch setting. Evaluate the latest and greatest tech tools to bring back to your organization.
Speaker
Stephanie Campbell
Director of Solutions Consulting, Medical Affairs at Hello Heart
1:30 PM
1:30 PM – 2:15 PM
Track A: Building Bridges, Busting Silos
Track Chair
Sy Zahedi
President & CEO at MeaeCare
Create Winning Vendor Partnerships: What Health Plans and Vendors Need to Know
Location: Wanamaker ABCD
Health plan–vendor relationships can accelerate performance or quietly derail it, leaving both sides wondering what went wrong. In this candid panel discussion, hear directly from national, regional, and community health plan leaders who make vendor partnership decisions every day. They’ll share what truly drives vendor selection, what sustains successful relationships, what causes them to fail, and how both sides can structure partnerships for measurable, sustainable impact.
- Deep dive into operational readiness and implementation reality, planning for vendor onboarding, navigating security assessments, aligning internal stakeholders, and understanding when a solution will realistically begin to impact performance
- Understand how health plans want vendors to demo, pitch, and sell, including what resonates with decision-makers and what immediately erodes credibility.
- Explore what makes partnerships work (and why they fail)
- Examine vendor differentiation, including what actually captures attention, how innovation and outcomes are evaluated, and what makes a vendor indispensable long-term
Moderator, Speaker
Jessica Muratore
Founder & Principal Consultant at Muratore Advisory Services
Speaker
Becky Simmons
MBA-HCA, BSN, RN, Director, Health Plan Quality at Aspire Health
Speaker
Liz Haynes
MSN, RN, CCM, Vice President of Quality, STARS, & Risk Adjustment at CareFirst BlueCross BlueShield
Speaker
Tracey Papas
VP of Quality Strategy and Innovation at Elevance Health
1:30 PM – 2:15 PM
Track B: Succeeding with Data-Centric Strategy
Track Chair
Andy Gonerka
SVP, Engage + Predict at mPulse
Checkpoints Along the Digital Quality Highway: Is Your Organization Ready for Digital HEDIS?
Location: Wanamaker EFG
- Examine ten critical checkpoints that address both technical and organizational readiness for transitioning to digital HEDIS measures
- Assess organizational readiness: Evaluate your existing data sources, technical capabilities, and vendor partnerships to identify what's working and what needs immediate attention
- Avoid the roadblocks: Understand the most common failure points that derail digital transitions and discover how to build sustainable, interoperable infrastructure from the start
- Dive into the details: Discover critical considerations for HEDIS data acquisition, digital readiness assessment, and quality management approaches that enable smooth transitions
Speaker
Mary Goble
Quality Consultant at Capital Health Plan
Speaker
Katharine Iskrant
Practice Leader at Healthy People
2:15 PM
2:15 PM – 2:20 PM
Transition Break
2:20 PM
2:20 PM – 3:05 PM
Track A: Building Bridges, Busting Silos
Track Chair
Sy Zahedi
President & CEO at MeaeCare
From Fragmented to Intentional: Building a Unified, Member-Centered Communication Strategy Across a Health Plan
Location: Wanamaker ABCD
- Identify common pitfalls of fragmented member outreach and understand how misalignment impacts member experience, CAHPS, and quality outcomes
- Apply a structured, cross-functional approach to designing an annual member communication plan that aligns strategy, operations, and technology
- Design a future-state member journey that balances regulatory requirements with digital-first, personalized engagement
- Implement governance and orchestration models that reduce redundancies, clarify accountability, and sustain improvements over time
- Leverage communication strategy as a quality improvement lever, supporting gap closure, health literacy, and proactive member engagement
Speaker
Leigh Elko
Senior Program Manager, HEDIS Initiatives, Office of Quality & Transformation at Johns Hopkins Health Plans
Speaker
Ziad Amer
Program Manager, Quality Improvement for USFHP and EHP at Johns Hopkins Health Plans
2:20 PM – 3:05 PM
Track B: Succeeding with Data-Centric Strategy
Track Chair
Andy Gonerka
SVP, Engage + Predict at mPulse
Insight to Impact: Leveraging Data to Drive Continual Quality Improvement
Location: Wanamaker EFG
- Explore how data can be transformed into meaningful action through a structured approach to performance improvement
- Uncover insights and learn how teams analyzed data to identify opportunities and inform strategic decisions
- Recognize how to drive change and see how insights are translated into targeted interventions and initiatives
- Measure impact and discover practical methods for tracking outcomes and refining approaches to maximize effectiveness
Speaker
Andrea Brambila
Director, Quality & Process Improvement at Meridian Health Plan
Speaker
Jordan Fry
Business Analyst IV, Quality & Process Improvement at Meridian Health Plan
3:05 PM
3:05 PM – 3:25 PM
Networking Break
3:25 PM
3:25 PM – 4:10 PM
Shared Risk, Shared Responsibility? Where Plans and Provider Groups Align—and Break Down
Location: Wanamaker ABCD
- Discover how risk-based contracts are changing accountability for quality and Stars performance
- Explore why provider groups struggle under downside risk they don’t fully understand
- Mitigate the tension between plan-level performance challenges and provider-level expectations
- Learn how to identify who is truly accountable when quality targets are missed—and how contracts define (or obscure) that responsibility
- Find the “meeting point” for success: data transparency, education, incentives, and shared governance
Moderator, Speaker
Shannon Decker
CEO at VBC One
Speaker
Savannah Gonsalves
Director of Quality & Utilization Management, Nevada at Kaiser Permanente
Speaker
Anissa Johnson
Manager, Quality Practice Advisors at Wellcare
Speaker
Susan Waterman
Director, Risk Adjustment at Baylor Scott & White
Speaker
Megan Piotrowski
Sr. Director, Solutions Architecture at Virtix Health
4:10 PM
4:10 PM – 4:15 PM
Transition Break
4:15 PM
4:15 PM – 5:00 PM
Choose Your Own Adventure Roundtable Discussions
Location: Wanamaker ABCD
Participate in a facilitated roundtable discussion and deep dive with peers on timely topics in the industry.
- AI & Health Care Quality: Let’s Chat!
Facilitator: Amy L. Reilly MS, OTR/L, CCM, CPC, Director, Health Plan Quality – HEDIS, Health Plan Clinical Quality, Highmark Western and Northeastern New York - Live with a DSNP: Quality’s Reality Check
Facilitators: Traco Matthews, Chief Health Equity Officer, Kern Health Systems & Tina Dueringer, BSN, RN, CCM, PCC, CEO, Principal Advisor, Dueringer Advisors - But We Just Wanna Help! Why Members Decline Your Calls—and What to Do About It
Facilitator: Leon Lead, Founder, Leon Lead Consulting - The Business Case for Reducing Loneliness
Facilitator: Ryan Dodson, CRC, Risk Adjustment Consultant, Choice Medical Group - Advocacy Essentials & Sharing Feedback with CMS
Facilitator: Ryann Hill, MPH, Founder & CEO, Indigo Hill Strategies - Building a Sustainable Quality Strategy (Despite the Headwinds)
Facilitator: Jessica Muratore, Founder & Principal Consultant, Muratore Advisory Services - Reimagining Rural Healthcare Quality: Collaboration, Equity, and Innovation
Facilitator: Sujata Bajaj, CTO, Yuvo Health - Getting to Digital HEDIS by 2030 Means Starting Now
Facilitators: Girish Chavan, Chief Technology Officer, Astrata, Inc., Melissa Newton Smith, Founder, Senior Advisor, Newton Smith Group, & Vandna Bhrany, MPH, Principal, 8BAdvisors
Speaker
Amy Reilly
Director, Health Plan Quality – HEDIS Operations at Highmark Health
Speaker
Leon Lead
Founder at Leon Lead Consulting, LLC
Speaker
Ryan Dodson
CRC, Risk Adjustment Consultant at Choice Medical Group
Speaker
Ryann Hill
MPH, Founder & CEO at Indigo Hill Strategies
Speaker
Jessica Muratore
Founder & Principal Consultant at Muratore Advisory Services
Speaker
Sujata Bajaj
CTO at Yuvo Health
Speaker
Tina Dueringer
CEO, Principal Advisor at Dueringer Advisors
Speaker
Traco Matthews
Chief Health Equity Officer at Kern Health Systems
Speaker
Girish Chavan
CTO at Astrata, Inc
Speaker
Vandna Bhrany
MPH, Principal at 8BAdvisors
Speaker
Melissa Newton Smith
Founder, Senior Advisor at Newton Smith Group
5:00 PM
5:00 PM – 6:00 PM
Networking Cocktail Reception
Location: Ryder Cup Ballroom D-H
Tuesday - June 30, 2026
8:00 AM
8:00 AM – 1:30 PM
Exhibit Hall Open
Location: Ryder Cup Ballroom D-H
8:00 AM
8:00 AM – 11:00 AM
Information Desk Open
Location: Rydercup Ballroom West Foyer
8:00 AM
8:00 AM – 9:00 AM
Networking Breakfast
Location: Ryder Cup Ballroom D-H
9:00 AM
9:00 AM – 9:10 AM
Welcome Remarks
Location: Wanamaker ABCD
Speaker
Andy Gonerka
SVP, Engage + Predict at mPulse
Speaker
Hunter Zahedi
VP of Sales & Marketing at MeaeCare
9:10 AM
9:10 AM – 9:55 AM
Advancing Medicaid Quality in a Volatile Landscape
Location: Wanamaker ABCD
- Identify the Medicaid quality measures and program priorities most likely to impact plan performance in 2026, including vaccinations, pediatric preventive care, chronic conditions, and utilization-driven measures
- Compare and align quality strategies across Medicaid, D-SNPs, and Medicare Advantage, distinguishing where measure overlap enables shared infrastructure versus where state-specific requirements require tailored execution
- Discuss strategies to maintain vaccination, pediatric, and member engagement performance amid political uncertainty and declining mandates
Chairperson
Andy Gonerka
SVP, Engage + Predict at mPulse
Moderator, Speaker
Nate Lucena
President & Managing Director at RWC
Speaker
Crystal Redfern
Senior Director of Clinical Improvement at Novant Health Medical Group
Speaker
Laura Wilhelm
Medicaid Practice Leader at RWC
Speaker
Kyle Ayrey
QI Manager at BCBSAZ
Speaker
Brandy Lanns
Director, Quality and Population Health at Parkland Community Health Plan
9:55 AM
9:55 AM – 10:40 AM
HOS and Star Ratings: From Measurement to Meaningful Improvement
Location: Wanamaker ABCD
- Separate fact from fiction, making sense of common misconceptions about HOS
- Discuss scalable, interventions that drive HOS improvement and contribute to measurable Stars impact
- Explore why—and how—to take a proactive vs reactive approach to HOS
Chairperson
Hunter Zahedi
VP of Sales & Marketing at MeaeCare
Speaker
Ryan Peterson
Principal at Upward Growth
Speaker
Sabrina Zerzouri
Lead Program Manager, Medicare Star Rating Program at BlueCross BlueShield of Rhode Island
Speaker
Jenn Kerfoot
President and Chief Operating Officer at DUOS
10:40 AM
10:40 AM – 11:00 AM
Networking Break
Location: Ryder Cup Ballroom D-H
11:00 AM
11:00 AM – 11:45 AM
The Future of Quality Measures: Moving from Process to Care Outcomes & Experience
Location: Wanamaker ABCD
- Discuss the anticipated CMS rule changes, including retiring process measures and the increasing weight on outcome measures, such as CAHPS and Star Ratings
- Consider strategies for member education, health literacy, and medication management as drivers of care and member experience
- Understand the specific strategic impacts of the returning CMR measure, the new polypharmacy measures, and triple-weighted adherence on overall Star Ratings performance
Chairperson
Hunter Zahedi
VP of Sales & Marketing at MeaeCare
Moderator
Tina Dueringer
CEO, Principal Advisor at Dueringer Advisors
Speaker
Leon Lead
Founder at Leon Lead Consulting, LLC
Speaker
Jimmy WuRohe
Chief Product Officer at Clarest Health
11:45 AM
11:45 AM – 12:30 PM
Beyond the Measures: How Quality Leaders Build the Case, Gain Buy-In, and Lead in a Changing Role
Location: Wanamaker ABCD
- Describe how the role of the health care quality professional is evolving, including expanded expectations related to advancing technology and increased strategic influence, financial stewardship, and cross-functional leadership
- Learn how to develop a clear, executive-ready business case for quality initiatives, connecting quality outcomes to cost, risk, regulatory performance, and organizational priorities
- Explore how to translate quality data and performance metrics into compelling narratives, enabling quality professionals to advocate for resources, sustain programs, and drive organizational change
Chairperson
Andy Gonerka
SVP, Engage + Predict at mPulse
Speaker
Dwight Pattison
Founder & Principal Consultant at QPAdvantage
Speaker
Bill Rayball
Vice President, Government Quality at Highmark
Speaker
Vandna Bhrany
MPH, Principal at 8BAdvisors
12:30 PM
12:30 PM – 12:45 PM
Transition Break with Grab & Go Lunch
Pick up your lunch in the exhibit hall and return to the general session room for a working lunch as we deep dive into measure-specific discussion groups.
12:45 PM
12:45 PM – 2:15 PM
Work Groups: Quality Improvement, Measure-by-Measure (Working Lunch)
Location: Wanamaker ABCD
This interactive session is designed to facilitate constructive dialogue regarding specific HEDIS and Stars measures. Participants will engage in deep, collaborative discussions to identify barriers, share strategies, lessons learned, and best practices, and explore innovative solutions to improve performance on these measures.
Round 1 Measures (12:45pm - 1:30pm)
- Readmissions
Facilitator: Julianne Eckert RN BSN, CCM, CMCN, Associate Vice President, Stars Enterprise Activation, Humana - HOS
Facilitator: Ana Handshuh, Principal, CAT5 Strategies - Diabetes
Facilitator: Misty Milby, VP Clinical Business Development, Everlywell - Colorectal Cancer
Facilitator: Tina Dueringer, BSN, RN, CCM, PCC, CEO, Principal Advisor, Dueringer Advisors, Inc - CBP
Facilitator: Dwight Pattison, Founder & Principal Consultant, QPAdvantage - Med Adherence
Facilitator: Joia Merriweather, HEDIS/Stars Program Director, Texas Independence Health Plan - Depression Screening and Follow-up
Facilitator: Sean O’Brien, Director, Health Quality and Stars, Humana - Chlamydia/STI Screenings
Facilitator: Crystal Redfern, MS, MBA, CPHQ, Senior Director of Clinical Improvement, Novant Health Medical Group - Transitions of Care
Facilitator: Savannah Gonsalves, Director of Quality & Utilization Management, Nevada, Kaiser Permanente - KED
Facilitator: Sophia G. Kim, Chief Growth Officer, Heartbeat Health
Round 2 Measures (1:30pm - 2:15pm)
- OMW
Facilitator: Jennifer Beckett, Principal Consultant, Chief Insight Consulting LLC - COB/Polypharmacy/IOP
Facilitator: Leslie Rodriguez, PharmD, Consultant, BCBSAZ Health Choice - CAHPS
Facilitator: Amy Blackledge, MBA-HC, MSN, RN, CSSBB, Senior Director, Clinical Quality and Stars, Blue Cross of Idaho - New Mammography Measures & BiRad Scores
Facilitator: Mary Goble, Director Clinical Quality and Performance Improvement, Capital Health Plan - Transitions of Care
Facilitator: Lindsey O’Brien, Quality Management Analyst, Blue Cross Blue Shield of Rhode Island - Diabetes
Facilitator: Amy L. Reilly MS, OTR/L, CCM, CPC, Director, Health Plan Quality – HEDIS | Health Plan Clinical Quality, Highmark Western and Northeastern New York - Medicaid Child and Adult Core Measure Sets
Facilitator: Vandna Bhrany, MPH, Principal, 8BAdvisors - Readmissions
Facilitator: Kyra Valdez-Shipp RN, MSN, CCM, Consultant, HEDIS Strategy & Operations, RWC
Chairperson
Andy Gonerka
SVP, Engage + Predict at mPulse
Speaker
Ana Handshuh
Principal at CAT5 Strategies
Speaker
Amy Reilly
Director, Health Plan Quality – HEDIS Operations at Highmark Health
Speaker
Tina Dueringer
CEO, Principal Advisor at Dueringer Advisors
Speaker
Dwight Pattison
Founder & Principal Consultant at QPAdvantage
Speaker
Jennifer Beckett
Principal Consultant at Chief Insight Consulting LLC
Speaker
Leslie Rodriguez
Consultant at BCBSAZ Health Choice
Speaker
Mary Goble
Quality Consultant at Capital Health Plan
Speaker
Joia Merriweather
HEDIS/Stars Program Director at Texas Independence Health Plan
Speaker
Sean O'Brien
Director, Stars at Humana
Speaker
Crystal Redfern
Senior Director of Clinical Improvement at Novant Health Medical Group
Speaker
Amy Blackledge
MBA-HC, MSN, RN, CSSBB, Senior Director of Clinical Quality and Stars at BC of Idaho
Speaker
Lindsey O'Brien
Quality Management Analyst at Blue Cross Blue Shield of Rhode Island
Speaker
Misty Milby
VP Clinical Business Development at Everlywell
Speaker
Savannah Gonsalves
Director of Quality & Utilization Management, Nevada at Kaiser Permanente
Speaker
Sophia Kim
Chief Growth Officer at Heartbeat Health
Speaker
Kyra Valdez-Shipp
Consultant, HEDIS Strategy & Operations at RWC
Speaker
Vandna Bhrany
MPH, Principal at 8BAdvisors
2:15 PM
2:15 PM – 2:30 PM
Work Group Wrap Up & Closing Remarks
Location: Wanamaker ABCD
Share key takeaways from roundtables, work groups, and all of Qualipalooza 2026.
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